© Helen Lesser 2006
A therapist received an email regarding a problem with an inability to maintain eye-contact. This is a fairly common problem and while it does not sound particularly onerous can actually have quite devastating consequences for the sufferer.
The person who sent the email was truly desperate for help, mentioning a wish to rather be dead than have to put up with the problem any longer.
The writer of the email was clearly not a native English speaker, hence the question being asked by therapist: Can he still be treated?
The therapist who received the email intended to speak to him on the phone to ascertain his abilities with the English Language, but wondered what should be done if it turned out that his linguistic skill in English was insufficient for treatment to be successful.
This is the reply and advice he received:-
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