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© H.Lesser 2005

 I have noticed that I get quite a few people who phone my practice when I’m busy or out of hours, who do not leave a message.

I have caller-display on my phone, so I have a record of the phone numbers of those people. It was suggested to me that I should ring them back and see if I can send them a brochure or get them to fix an appointment,


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HelenLesser has written 303 articles