How one therapist improved her treatment by expanding her questioning; giving the patient the opportunity to provide more specific and accurate information, enabling more efficient direction to the treatment. An article written in a light-hearted way, but providing an important lesson.
© Mary Ratcliffe 2007
I need to go from A to G and have some step by step directions: –
Start at A
To get to B – take first left
To get to C – at next traffic lights, go straight on
To get to D – take second right
To get to E – at next roundabout, turn right
To get to F – take second left
To reach destination of G – continue straight on for 100 yards and see your destination directly opposite a large Tesco outlet – you can’t miss it
Ok let’s give it a go…
Start at A
To get to B – take first left – go that ok
To get to C – at next traffic lights, go straight on – ok got that
To get to D – take second right – ok
To get to E – at next roundabout, turn right – yep that’s fine too
To get to F – take second left – ok
To reach destination of G – continue straight on for 100 yards and see your destination directly opposite a large Tesco outlet – you can’t miss it – errrr… no sign of Tesco’s
I found myself down some unlit road to nowhere – and knowing that my destination was in the city centre, had to go back and ask for some more help.
It emerged that I’d taken the second right
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