Reduced Rates or Free Treatment

© Helen Lesser 2008

 I was just wondering how people address people who are on low- income, and what kind of options you provide them? Do you always know for sure a client  is low income or do you just get a feeling?

I had a phone call from a client today who was having problems with her young  son, and was in ‘desperate’ mode (ie: threatening to put him in care or  commit suicide). She seemed really keen to  book in, however, as soon as I mentioned price, her eagerness to book an  appointment became an ‘I will think about it’.

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HelenLesser has written 286 articles